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Configuring / pinecall lexicon

pinecall lexicon

The org's words: how names are heard and spoken.

pinecall lexicon [--agent <slug>] [--json]
pinecall lexicon add <word> --say '…' [--agent <slug>] [--team] [--note '…']
pinecall lexicon hear <word> [<word> …] [--agent <slug>] [--team] [--note '…']
pinecall lexicon rm <word> [<word> …] [--agent <slug>] [--team]
pinecall lexicon history [--agent <slug>] [--team]
                                        … and any of them with --prod, in production
Terminal
$ pinecall lexicon add DKV --say "de ka uve"
lexicon · sandbox · your corner
  said     DKV → "de ka uve"
  heard    —
$ pinecall lexicon hear "Vidal Ferrán"
lexicon · sandbox · your corner
  said     DKV → "de ka uve"
  heard    Vidal Ferrán
$ pinecall lexicon history
lexicon · sandbox · corner m_berna_default
  v3 · m_berna_default · 2026-10-09 12:18   said 1 · heard 1

An agent's words: its says and hears, which the class never sets. The agent is the one of this directory, or the one --agent names by its slug, as agent names it. Whole and versioned like the settings, per corner, with the same --team and the same refusal when the corner moved. A supervisor's or a manager's key opens it (words): the person who hears a word said wrong forty times a day fixes it, without a developer and without a deploy — with --prod, in production, while their switch is on; the agent's Settings ▸ Lexicon tab in the console is the same edit. history and a word put back are the undo.

A word the voice is told to say another way is still the word written everywhere else: the transcript, the console and the judges read Pinecall, never "pain-col".

pinecall memory policy [--agent <slug>] [--remember '…' …] [--forget '…' …] [--team] [--note '…'] is the memory field of the same settings, on its own for the person whose job it is: what the agent keeps about a caller and what it never does.